9.28.2006

Time Warner Building, 2 years later and the state of local retail


Not my view - image by jamesedmunds

I spent some time today at the Time Warner building. Mostly, I was curious about how the building was doing and wanted to try out the Thomas Keller Bouchon Bakery, and used the opportunity to catch up with a friend. We ordered from the takeaway section and sat at a dining bar that was seated away from the foot traffic and overlooked the atrium, but not the part with a view of Central Park (or of the giant Samsung sign). I had a view of Emporio Armani instead.

How do these businesses succeed when it was so tiresome to be inside the building? Usually my friend and I spend hours catching up; today, we finished our coffee and called it a date. We could have been sitting in any upscale mall in America, and it didn't seem to match the quality of the pastry being served. I wondered last year about the experience of a vertical mall in New York City when the street is infinitely more interesting, and I still contend that it is a shame that the Time Warner Building didn't work harder to get a local entrepreneur into the building. I tried shopping, even bought a housewarming gift at Borders, but I breathed a sigh of relief when I finally worked my way outside where it was immediately more fun to speculate about who were the people sitting on the stool-high metal bollards at the curb.

Fresh from my urban mall experience, I attended a panel at the Municipal Art Society tonight on local retail and how it was holding up against big boxes making their moves into New York. The audience primarily sympathized with local businessowners though the panel was a good mix of commercial developers and brokers as well as independent "alternative" developers lika Irwin Cohen, the developer of Chelsea Market.

Whoever they were working for, everyone agreed that local retail was vital to the success of a development, on all fronts. It's important to developers who want to command high residential rents, since it seems that people will pay to be in a specific neighborhood, and that property values disappear when the eclectic local retail "shifts." Diverse retail is important for existing communities, and for workforce development.

So why isn't preservation or encouragement of local retail more prevalent? One thing that everyone mentioned is the "4-corner bank" syndrome. Typically, no single property owner will sacrifice the rent for a corporate giant just to maintain the ambience of a neighborhood, especially if its competition at the other three corners is reaping the benefits of NOT doing so. Interestingly, most people in the audience seemed to live in or at least be aware of the Upper East Side, where the Duane Reade and bank syndrome is in full force.

A couple panelists advocated letting the private sector come up with creative solutions to fit the urban context, and came out against regulation. A couple of other developers said that it takes a commitment of risk on the developers part, and a partnership with the entrepreneur to come up with a plan that will fit the business and the building. Only two people, Irwin Cohen and Victor Dadras, who works for NYC's Department of Small Business Services on something called the Storefront Improvement Program (here's an example), thought that the city could encourage better private sector coordination to maintain a local retail and neighborhood flavor.

I left before the bitter end of the Q&A, so I remain puzzled: what is going on with the development community and the Planning Department that major mixed-use developments like Atlantic Yards, Flatbush Nostrand Junction, East River Plaza, and Bronx Terminal Market continue to prefer non-New York-based chains when everyone seems to like local? It seems that private and public sectors want local to stay - so is the City's rich retail fabric being unravelled by free market weavers?


Samsung sign with Christos Gates in background, image by la madrugada

5 comments:

Anonymous said...

Great post. I was sorry to miss the panel, I had planned on attending. We are getting chained to death and its really chomping at the character of our neighborhoods. I'm very much in favor of administering caps on certain 'business activities' based on saturation. Bank branches for instance, or more accurately speaking, giant indoor ATM terminals would be the best place to start.

Shin-pei said...

What's interesting too is that context is so important for local retail. In historically underserved neighborhoods, the advent of a chain is seen as progress by the neighborhood itself. Whether or not those chains are able to stay in the neighborhood is something the community might measure as success. In more established neighborhoods, such as the Upper East Side, it tilts in the opposite direction.

Richard Layman said...

As you know, I write about this topic voluminously. Of course, in NYC, you have the highest rents in the United States, which makes it even more difficult.

As property owners become larger, national, and international, many many forces encourage them to focus on chains.

See these posts among others:

-- Promoting Independent Retail

-- Dupont Circle's changing retail environment covered in today's Post

which includes links to these entries:

-- Is there a link between historic designation and chaining up of retail in neighborhood commercial districts?;
-- (Why aren't people) Learning from Jane Jacobs revisited;
-- Clarendon (Arlington Virginia);
-- Forcing Displacement by the disconnection of tax assessment models from public policy goals; -- Testimony -- Historic Neighborhood Retail Business Property Tax Relief Act;
-- (and this shorter sum up) Globalization of the DC real estate market catches neighborhood commercial districts up in the wake.

and (Why Aren't People) Learning from Jane Jacobs?

Shin-pei said...

Richard, thanks for the DC perspective. In NYC, as in DC, I'm sure there are structural flaws with how retail programming happens. One of the panelists said that some cities have provisions that stipulate the type of retail. When he said this, the majority of the audience clapped. However, the remaining panelists were quick to fend of, with a laugh, the apparent nonsense of regulating the market. I actually couldn't understand why they would care about that regulation per se. Many city RFPs call for specific retailers in mixed-use developments, and developers do respond to this. So what's the big deal?

Richard Layman said...

Read my stuff about Dupont Circle. And click through to the 1/2006 article I wrote in the Intowner, the core of the city community newspaper.

I presume those are exactly the same issues as you have in NYC.

You may also have the property tax methodology issue too.

Whatever happened to Avenue Deli? I wrote about that too? Their food wasn't all that great, but it's the rare restaurant that can afford to pay doubled rent.

The issue is how to protect neighborhood retail, build the support infrastructure to develop new retail. That might mean property tax that portion of a building in a different manner from the stuff above.

Plus businesses have to be able to work on the economics. It all comes down to sales (the avg. bus. does $200/s.f.--in NYC much higher), costs of good sold, labor, utilities. The floorplates are small and can only generate so much revenue. The costs are what they are. So rents must be 4-10% of gross revenue or nothing works (restaurants do pay more than this avg., upwards of 15% and sometimes a percentage).

I am actually quite proud of my analysis of the retail property tax methodology in DC. If you're bored, read that testimony...